How It Works

Nebraska CX makes generating and managing reviews a breeze.

Tailored Set Up

Nebraska CX begins by creating your account with your business’s information, branding and other details.

We’ll conduct an audit that evaluates your current online review presence and even where your competitors stand.

We then have an onboarding call with you and your team to discuss our findings, make recommendations, guide you through the platform and answer any questions you may have. 

While Nebraska CX is a self-serve platform, you’ll never go it alone—ongoing Account Service comes standard.

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Step 1: Enter Your Customer's Information.

Through your control panel, you’ll add your customer’s information (email address or phone number) individually or import in bulk.

You’ll then schedule your request and push save.

> Start to finish a review request takes approximately 10 seconds.

Step 2: We Do the Heavy Lifting

We contact your customers via your preferred method—email or text—asking them to share their experience.

And don’t worry, if they miss the first message, we’ll automatically follow up.

> Nebraska CX has “Prevent Duplicate Requests” functionality to prevent sending too many review requests.

Step 3: Smart Filtering For Better Reviews

Our platform filters reviews, directing positive ones to your public business profiles and sending negative ones to you for resolution, ensuring that you always stay in control.

Your reviews will appear in your dashboard immediately.

> 83% of customers feel more loyal to brands that respond to and resolve their complaints.

More Than Just Reviews

Beyond reviews, Nebraska CX offers in-depth analytics, custom microsites, and WordPress plugins to fully integrate and showcase your customer feedback.

Have a look at our full feature list.

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The Quick Brown Fox Jumped Over the Lazy Dog.

FAQs

 

Empowering you with the knowledge & skills.

  • Platform Walkthrough: A detailed tour of the Nebraska CX platform, ensuring you understand its features and capabilities.
  • Best Practices Session: Tips and tricks on maximizing the potential of our tools.
  • Q&A Segment: Addressing any queries you might have, ensuring you're confident in utilizing Nebraska CX.

 

Tailoring Nebraska CX to fit your unique business landscape.

  • Business Profiling: We begin by understanding the specifics of your business, your industry nuances, and the characteristics of your target audience.
  • Feature Selection: Based on your business profile, we activate features and tools that align best with your objectives, ensuring you get the most out of Nebraska CX.
  • Industry-Specific Integration: Our platform integrates seamlessly with industry-specific platforms, be it Zillow for real estate or Zocdoc for healthcare. We set this up based on your business domain.
  • Visual Branding: The dashboard will mirror your brand identity - logos, colors, and themes. Every time you log in, you'll feel it's genuinely your platform.
  • Feedback Collection Strategy: Customizing feedback forms and surveys to resonate with your clientele, ensuring higher response rates and relevant feedback.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast